We understand. Sometimes you have to reschedule or even cancel. We try to keep things simple and clear.
In the event you need to reschedule you must do so no later than 14 days before your session. Failure to do so or failure to show at your scheduled session will forfeit your fee. As long as you reschedule with at least 14 days notice, any fees paid will be applied to your new session date. You are only able to reschedule once within any 6 month period.
Because we are reserving a specific date and time exclusively for you and will be unavailable for other sessions, all session fee retainers and deposits are non-refundable.